CUPI ("WE", "OUR", and "US") cares about the privacy of our customers, users, and visitors ("YOU ", "YOUR ", and “USER”). This Privacy Policy explains what personal information we collect, how we use and share it, and the steps we take to keep your information safe. By using our website www.getcupi.com , you agree to this Privacy Policy.
The terms "YOU", "YOUR", and "USER" refer to you as a CUPI user, whereas the terms "WE", "OUR", and "US" refer to CUPI. The term "PERSONAL INFORMATION" refers to any information you give us that allows us to contact or identify you personally, including your name, phone number, email address, and any other data connected to this information. We have outlined our practices regarding collecting and using Personal Information below to ensure you can use the platform safely.
We have put in place reasonable security measures that match the type of information we protect and the nature of our business. Although we strive to provide security that exceeds industry standards, we cannot guarantee the complete security of all information transmitted to us due to the inherent risks of the internet. By signing up with CUPI, you agree to this Privacy Policy and consent to our collection, use, processing, and sharing of your Personal Information as described here. If you do not agree, please do not sign up.
Please note that the separate terms and conditions are essential to your use of CUPI and should be read alongside this Privacy Policy.
THE INFORMATION WE COLLECT AND HOW WE MAKE USE OF IT.
We gather, receive, and keep your personal data. You acknowledge that some information in those accounts may be transmitted to your account with us if you authorize such transmissions and that any Third Party Account Information you transmit to us will be covered by this Privacy Policy if you provide us your third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION"). You have the option to withhold some information from us, but doing so will prevent you from registering with us or using any of our features and services.
We make every attempt to gather Personal Information just as much as is required to achieve the goals listed below, using commercially acceptable means. We will obtain your approval before using your information for purposes other than those for which it was acquired if that is the case.
The Personal Information that we collect will only be utilized to make it possible for you to use the services that we offer, to help ensure that our services are safe, to notify you about offers and updates, to troubleshoot issues, to customize the user experience, to detect and protect us against fraud, error, and other illegal activity, to collect money, to enforce our terms and conditions, and for other purposes that will be made clear to you at the time the information is collected.
CUSTOMER INFORMATION
We keep customer details like address, mobile number, First name, last name, and email address when payments are made through CUPI. We only share this information with businesses using CUPI if the customer agrees to it. However, CUPI is not responsible for any misuse of this information by the businesses or individuals connected to those businesses.
ACTIVITY
This information helps us process a transaction, send you a receipt for your transaction, provide you with the status of your transaction, and ensure we provide you with the best security and service possible, We also analyze this data in a general way to understand user behavior and interests across different parts of CUPI, but this aggregated information does not allow for individual identification.
We hold all the intellectual property rights related to the Website and its content. Downloading or copying any material does not give you any rights, title, or interest in that material. The Website is protected by copyright as a collective work, which includes the organization and arrangement of all its content, by the law.
Our logos, product names, service marks, trademarks, copyrights, and other intellectual property, whether registered or not, are solely owned by us. You agree not to display or use our intellectual property in any way without our prior written consent. Nothing on this Website or its content should be interpreted as granting you any license or rights to our intellectual property without our explicit written approval.
COOKIES
We place cookies on your computer to help identify your browser and enhance our service quality. Cookies are small data files that a website sends to your computer's hard drive while you browse. We use session cookies, which disappear when you close your browser, and persistent cookies, which remain until you delete them. You can remove persistent cookies by following the instructions in your browser's help section. If you decide to turn off cookies, some features of CUPI may not function correctly. CUPI users can opt out of sharing this information by disabling cookies, which can be done differently depending on the browser. Please check your browser's help file for guidance on how to deactivate cookies.
ENFORCEMENT
We might use the information we gather from your use of CUPI, including your personal details, to look into, uphold, and implement our terms and conditions as well as our Privacy Policy.
INFORMATION TRANSFER
We do not share your Personal Information with any outside parties except for financial institutions like banks, the RBI, or other regulatory bodies when necessary. We may also share your information to provide services through CUPI, conduct quality checks, help create accounts, offer technical and customer support, or synchronize your contacts with other applications as per your instructions. These third parties must not use your Personal Information for any purpose other than delivering the services you requested.
We may also disclose your Personal Information to third parties if we believe it is necessary to address suspected illegal activities, enforce our terms and conditions, comply with legal requests, or protect our rights and those of our Users. We are not obligated to question the validity of any legal requests we receive.
SECURITY
Your account is secured with a password. We implement standard industry practices to safeguard the personal information stored in our database. Our commitment to information security aligns with the best practices outlined on our website. Access to your personal information is restricted to employees who require it to fulfill their job responsibilities, such as our customer service team. If you have any inquiries regarding security at CUPI, please reach out to us at contact@getcupi.com
You understand that CUPI cannot be held liable for any information that may be intercepted while being transmitted over the Internet, and you release us from any claims related to the unauthorized use of such intercepted information.
Your access to this Website will be regulated by the laws of India. Users accept that any legal matters or actions related to their use must be taken only in the appropriate courts or tribunals located in Bengaluru, India, and they agree to submit to the authority of these courts or tribunals without exception.
CHANGES AND UPDATES TO THIS PRIVACY POLICY.
Our Privacy Policy may change at any time without prior notice. To stay informed about any updates, please check this policy regularly. These changes will take effect immediately for CUPI users. It is your responsibility to keep your Personal Information up to date, including providing us with your current email address.
If you do not agree with the changes regarding your Personal Information, you need to inform us right away if you want to deactivate your account. By continuing to use CUPI after any updates to this Privacy Policy, you accept these changes and agree to follow the new terms and conditions.