CUPI appreciates the support from everyone who contributes their time, resources, or money to help us continue our work. We are committed to maintaining strict privacy policies to protect the personal information of our users and visitors, whether gathered through our communication channels or our website. CUPI does not sell, exchange, or rent your personal information to any organization or individual. We will only share your personal information with other organizations or individuals when it is necessary to process, fulfill, or account for online donations that you have authorized. We will use your phone number and email address solely to verify information, express our gratitude for your contribution, seek your opinion, request your assistance, or invite you to special events.
What information do we gather?
When you sign up, leave a query, or transact with CUPI, we may request information such as your name, address, email address, phone number, and other relevant details. CUPI uses cookies to facilitate authentication and personalization across our web systems. A cookie is a small piece of data sent to your web browser from a web server and stored on your computer’s hard drive. CUPI uses only anonymous information (such as IP addresses) to track how our online visitors use our website. This data is sometimes stored using cookies.
How is your information used?
CUPI is dedicated to safeguarding the privacy and confidentiality of your personal information. Whenever we collect personal information from you, our website employs commercially reasonable efforts and general industry standards to protect it from unauthorized access or disclosure. We value the privacy and security of our users' sensitive personal data and information. Therefore, we strictly adhere to obtaining explicit consent and approval from information providers before collecting and processing any sensitive personal data or information.
Access to your personal information is restricted to CUPI personnel and authorized third parties who may host your data on our behalf or assist us in providing the products and services you request. With your approval, we will collect, store, use, and disseminate data in accordance with the Aadhaar (Sharing of Information) Regulations 2016 and related rules and regulations. CUPI will take necessary steps to encrypt or anonymize such data to ensure compliance with these regulations.
CUPI employs physical, electronic, and procedural safeguards to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, CUPI assumes no liability for any disclosure of personal information due to unauthorized third-party access or other acts of third parties, or any acts or omissions beyond our reasonable control.
CUPI uses personally identifiable information you provide about yourself to:
- Process your transaction
- Send you a receipt for your transaction
- Provide you with the status of your transaction
- Send you a thank you note for your transaction or registration
- Respond to your questions or comments about CUPI
- Invite you to upcoming events that may interest you
CUPI uses non-identifying basic information (aggregate data) to analyze site usage and improve the content and design of the site. We may share aggregate data, such as the number of event attendees, the number of volunteers, and the average donation amount, with sponsors and partners. These statistics will not include any personally identifying information.
Our website has stringent security measures in place to protect against the loss, misuse, and alteration of the information under our control. CUPI will not use personal information in any way other than as described in our Terms & Conditions. The only exception is sharing personal information to cooperate with law enforcement officials.
Is your transaction safe?
Absolutely. The security and confidentiality of your information are our highest priorities. We use industry-standard SSL (Secure Socket Layer) technology to protect your information and ensure a safe and secure environment for online donations.
Liability
Our website contains links to other websites that may collect identifiable information about you. CUPI cannot ensure the privacy practices of these other sites and is not responsible for any damages caused by them. By using our website or providing information on it, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy, and you agree to be bound by its terms.
For any questions or comments about these Terms & Conditions or to update any personally identifiable information on our website, please contact us by sending an email to contact@getcupi.com. CUPI reserves the right to change the Privacy Policy at any time. To stay informed, please review this policy periodically.
Refunds
Once a contract or agreement is e-signed by all parties involved, it becomes legally binding and cannot be canceled or reversed, ensuring that no refunds will be processed in case the agreements are cancelled.